NATIONAL LOCKDOWN COMMUNICATIONS

Published Thursday, March 26, 2020

 

In compliance with our President’s call for a nationwide 21-day lockdown, Mango Airlines will be suspending all flights from 27 March up to and including 19 April 2020. Provided the lockdown works as intended, we will resume flying on Monday, 20 April 2020.

Guests who have bookings and intend to change their existing bookings to fly before 27 March 2020 or intend booking with Mango for travel from 20 April until 30 April 2020 will still be able to change their flight dates. Mango will waive the change fees applicable when making this date change. Please go online, or contact us for assistance.

Guests who are unable or unwilling to make use of our once-off booking change offering, we will be issuing vouchers equal to the value of the fare and all applicable taxes. Mango has now extended the validity period for these vouchers to 24 months from the date of issue. The voucher will take up to 7 working days to be issued. For all voucher requests, Guests will be required to email vouchers@flymango.com

These are extraordinary times which require never-before-implemented extraordinary measures. We call for all South Africans to adhere to the 21-day lockdown, maintain good hygiene and social distancing. Together, we will get through this and once again return to the skies to get our Guests where they need to be.

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