For Media and Consumer

Published Wednesday, April 28, 2021

 

Dear Guests
 
Mango Airlines apologize for today's flight interruptions and delays. 

We can confirm that our services and all flights are temporarily suspended for today only due to outstanding payments to ACSA. Senior management and our shareholder are locked-in in emergency discussions to find an amicable solution to this impasse. 

Affected passengers are urged to contact our call center on 086 100 1234 and/or vouchers@flymango.com to deal with today's cancelation specifically. Please do anticipate much longer than ordinary waiting time for calls to be cleared. Outbound direct messages via Calls, Emails , SMS,  Social Media, etc are also send to affected customers as well. 

Mango is currently implementing alternative travel arrangements for affected customers today. 

We ask for calm and patience as we navigate through these challenges. We will update the public as soon as possible.

Mango will resume normal operations from tomorrow, Thursday 29 April 2021 and onwards.

We apologize in advance for the inconvenience caused.

Ends-

Back
Get our newsletter
Subscribe